Skip to main content
Skip table of contents

Connect to Granted Servers

Overview

Users can view a list of servers they have permissions to access, sorted by server, server group, or Cloud Provider. After selecting a server, users can execute commands and perform tasks through a web terminal and web SFTP provided via the web browser, regardless of the operating system.

Selecting a Role

image-20240723-155143.png

QueryPie Web > System Access Control > Servers > Select a Role

  1. Upon first accessing the Servers menu, you will be prompted to select a Role for connection.

    1. Server access permissions vary by Role. If no Role is assigned, the Default Role is automatically selected.

    2. The Default Role includes permissions received via Workflow or directly assigned by an administrator without a specific Role.

Connecting to Granted Servers

image-20240802-055559.png

QueryPie Web > System Access Control > Servers

  1. After selecting a Role, the left panel will display a list of servers you have access to. Servers are initially sorted by server group, with individual servers listed below. To display servers without server groups, toggle the Sort by Server Group button in the top left to the Off position.

  2. Select a server from the list to view its details on the right page.

    1. Server OS: Displays the OS of the server.

    2. Host: Displays the host of the server.

    3. Account: Lists the accounts you have access to. The server group of each account is displayed in parentheses.

    4. View Detailed Policy Application: Shows policies applied to the selected account.

      1. Access Time: Displays the allowable access times.

      2. Weekday Access Allowed: Shows the allowed access days.

      3. Restrict Commands (SSH): Lists restricted commands for SSH access.

      4. Restrict Functions (SFTP): Lists restricted functions for SFTP access.

    5. Password (or SSH Key): If the selected account uses a password for authentication, a field to enter the password will be displayed. If auto-login is set, this field will not appear, and login will proceed using the administrator-set password or SSH Key.

    6. Status: Shows the status of the selected account.

    7. Protocol: Choose SSH, SFTP, or RDP for the connection.

  3. Click the Connect button at the bottom to access the server.

Q: An error message states the connection failed. Why did this happen?

A: Connection failures can occur due to the following reasons:

  • Changes in permission status.

  • Attempting to connect during unauthorized times or days.

  • Administrator settings preventing the connection. For detailed information, please contact your administrator.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.