Connect to Granted Servers

Overview

Users can easily view a list of authorized servers sorted by server, server group, or cloud provider. Upon selecting a server to connect to, users can then execute commands and carry out tasks using the web terminal and web SFTP functionalities. These features are accessible via a web browser, irrespective of the user's operating system.

Connect to Servers

1. From the Servers menu, navigate to the Connections menu.

2. In the list on the left, you will find a collection of servers that the currently connected user is authorized to access. The servers are initially sorted by server groups, followed by individual servers listed below. If you prefer sorting by cloud provider, you can toggle the Sort by cloud provider button located in the top left corner to On.

3. Select a server from the list, and on the right side of the page, you will find detailed server and account information.

   1. Basic Information :

      1. Server Group : Displays the server group to which the server belongs.

      2. Server OS : Indicates the operating system of the server.

      3. Host : Shows the host of the server.

   2. Account Information :

      1. Account : Provides a list of accounts with permissions. Here, you can view the expiration date and status of each account.

      2. Password (or SSH Key) : If the authentication method for the selected account is Password, a field for entering the password will be displayed. If automatic login is enabled, the password is automatically entered and displayed as <hidden>. For accounts authenticated via SSH Key, only automatic login is available, eliminating the need for key selection, and you will be logged in with the key set by the administrator.

      3. Expiration Date : Displays the expiration date of the selected account's authorization.

      4. Status : Indicates the status of the selected account.

      5. Protocol : You can choose either SSH or SFTP for connection.

4. To establish a connection to the server, simply click the Connect button located at the bottom.

Q. I'm getting an error that the connection failed, why is that?

A. There are several possible reasons why you may fail to connect. It could be due to changes in the status of your permissions, attempting to connect during a time or day when access is restricted, or restrictions set by your administrator in the server information settings. Please contact your administrator for further assistance and clarification.

Detailed description of the status of an account:

• Active : The user has been successfully granted server account permissions and is currently able to access the server.

• Deactivated : The user has been authorized for the server account but has been deactivated due to a period of inactivity set by the administrator. In this state, the user is temporarily unable to access the server. To regain access, please contact the administrator to revoke and re-authorize the account.

• Expired : The server account permissions have expired and have been revoked. In this scenario, the account will no longer appear in the account list, and access to the server has been terminated.

Related Topics

• Web Terminal

• Web SFTP

• Server Access Policies

• Authentication and Security Settings 

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