Product Installation and Technical Support

QueryPie Installation

QueryPie provides pre-built Docker images for all versions and supports easy and fast installation on EC2. For installation instance specifications, we recommend 4 vCPUs, 16 GiB Memory, and at least 100 GiB of disk space.

For detailed installation instructions, please refer to the following documents:

Upgrades and Routine Maintenance

When new versions of QueryPie are released, we notify you of the latest updates in the Release Notes. We provide upgrade support for major version releases based on your annual subscription contract. Minor version releases are conducted only for bug fixes. For inquiries about upgrades and routine maintenance, please contact us through QueryPie Customer Portal .

Customer Portal Introduction

QueryPie provides Customer Portal Service for faster and more systematic customer support.

QueryPie Customer Portal: Visit Portal

You can submit product inquiries, bug reports, and more as tickets, and track their progress in real-time.

Emergency failure reports
Defect reports
PoC installation requests
General inquiries
Product feature suggestions

Customer Portal Participation Request

Participation is available for QueryPie Enterprise Edition customers. If you wish to participate, please fill out the application form through the link below, and we will send you a portal invitation link.

Participation request link: https://forms.gle/JKUtKR4ARbcy8XuDA